Coronavirus Notice

Important information about Coronavirus. In line with Government advice, we shall be open for bookings from July 4th.

Our properties are always cleaned to a high standard. However, in light of the current situation we will be implementing additional procedures to help reduce the risk of COVID spread (link)

1. Wall mounted alcohol gel dispensers will be hung by each cottage entrance, and by the entrance to the swimming pool/sauna.

2. Surfaces, soft furnishings, bedding will be sprayed with 80% alcohol sanitiser, and a pet-friendly kennel disinfectant will be used on hard floors.

3. In addition to vacuuming, rugs and carpets will be steam cleaned.

4. At the end of the week we request that guests strip all beds before departure and place the bed linen, along with mattress and pillow protectors, plus all towels and bath mats left in the property, in a zipped laundry bag provided.

5. Once vacated, bedrooms and bathrooms will first be disinfected by the owner, prior to the cleaning staff entering each cottage to remake the beds – thereby reducing risk of contamination of new bedding.

6. All cushions, throws, books, pamphlets, games and children’s toys will be removed from each cottage. The welcome guide will be wiped clean between guests. No shared complimentary tea, coffee, sugar or other foodstuffs will be left in the cottages. This includes AirBnB, where we usually leave a continental style breakfast. Please bring everything you need at this time.

7. The indoor games room with a book/dvd library and pool table, along with the outside children’s play area with climbing frame and trampoline, will be closed to guests during the pandemic.

8. The swimming pool and sauna will be kept open, bookable each day for two slots: 9am till 12 midday and 1pm till 4pm. Each cottage group can book a maximum of one morning session and one afternoon session, unless the facility has an empty slot, in which case they can book it last minute. Between bookings and at the end of each day the owner will go and disinfect all surfaces poolside, the shower/toilet room, and the sauna.

10. Outside table tennis can be used (hand sanitising dispenser close by) and badminton will be accessible.

11. At the present moment it isn’t advised that people from different households can holiday together in a single unit. Please bear this in mind when booking your accommodation.

12. If during your stay any of your party falls ill with a temperature, lack of smell, taste or any other symptom of Coronavirus, please let us know immediately and make preparations to leave the property and self isolate at home. There will be no refunds, but extra time to safely prepare the accommodation for the next visitors will be much appreciated.

There will be no charges made for these extra precautionary measures taken. Equally, there will be no reductions in our prices, nor refunds, due to reduced onsite facilities. We sincerely hope that guests will appreciate the extra work, staffing and additional costs involved with minimising risks to all parties during the COVID pandemic.

Please keep safe and we hope to welcome you to South Torfrey Farm very soon.